Frequently Asked Questions

Customer Question #1 How do i pay ?

As we are a registered provider we manage payments on your behalf through the NDIS portal.

Customer Question #2 What is a service agreement

A service agreement is an agreement to deliver a specific service for the length of your funding allocation , eg , the participant and the provider agree that you would like a cleaner for 3 hours per week for a 12 monto period.

Customer Question #3 Can i cancel my service if I’m not happy

You can cancel a service agreement if your not happy at any time